Tell us about your project
Send the site address, council letter, plans or a short description of the work. We will review the information and respond about how CiviEase can assist.
Prefer to talk right now?
- Call 08000 CIVIL (08000 24845) during business hours
- Email information@civiease.co.nz: attach plans, letters or photos straight from your phone
Send an enquiry
You can contact CiviEase by form, phone or email. If you have large files or patchy reception on site, call us and we will arrange the easiest way to receive them.
What to send, by situation
The more of these you have, the faster we can give you a useful answer. But don't wait until you have everything. Send what you've got.
If council sent you a letter or RFI
- The letter itself: all pages, including any reference numbers. If it's a Section 92 request, the clock has stopped, so send it today. (Received a Section 92 letter? Read this first.)
- Your consent application number if you have one
- Any plans or reports already lodged: we need to see what council is looking at
- Any deadline in the letter: some response windows are short
If you're planning work (consent, subdivision, minor dwelling)
- Site address: we check the district plan zoning, overlays and flood layers before anything else
- What you want to do: a sentence is fine ("two-lot subdivision", "granny flat for mum")
- Plans or sketches if they exist: draft is fine; we don't need finished drawings to scope the job
- Your timeline: if you've already bought the land or booked the builder, that changes the advice
If you're working in the road corridor (CAR, TMP, crossings)
- Site address and the road you'll affect
- Work dates: Auckland Transport requires applications at least 15 working days before work starts; other road authorities set their own processing timeframes
- Work methodology: what the crew is doing, how long, what plant is involved
- Whether you have a TMP or other TTM documentation already: the road authority will confirm what must accompany the CAR for your activity
Photos help everywhere
Street view, the site from the boundary, the existing crossing, the letter itself photographed on the seat of the ute: all useful.
What happens next
- We review the project information and confirm how CiviEase can assist.
- You get a fixed-scope quote for the work that is needed.
- You say go, and we get on with it while you get on with yours.
You can review the available services, read how CiviEase works, or contact us directly about the project.
Prefer to talk?
- Phone: 08000 CIVIL (08000 24845)
- Email: information@civiease.co.nz
- Office: Unit 7, 2 William Lewis Drive, Sockburn, Christchurch 8042
- Response: Send an email at any time; we usually reply within one working day
Frequently asked questions
What is a Section 92 request?
It's a formal request from council for more information about your consent application, and the processing clock stops until you respond. It's normal, not a rejection. Most applications get one. The key is responding completely, first time, so the clock restarts and stays running. Send us the letter and we'll draft the response.
How far ahead do I need to apply for a CAR?
As early as you can. Auckland Transport requires applications at least 15 working days before work starts. Other road authorities publish their own timeframes, and incomplete information can pause or delay assessment. Check the current requirement for the road you are working on before booking the crew.
What does a consent cost?
Two parts: consultant fees and council fees. For a simple non-notified consent in Christchurch, realistic 2026 ranges are roughly $3–8k for the consultant side plus $2–5k in council fees. Notification, hearings or specialist reports push both up. We quote fixed-scope, so you know our side before you commit.