What to Do When Council Sends a Resource Consent RFI

Council RFIs can pause momentum. The right first step is to understand what council is asking for before sending more documents.

CiviEase resource

Abstract consent documents and construction plans on a desk.

Direct answer

When council sends a resource consent RFI, read the request carefully, note the deadline, gather the original application documents, and identify whether council is asking for planning, traffic, access, subdivision, servicing, engineering or construction information. CiviEase can help review the RFI and identify the next response pathway.

Do not guess the answer

An RFI response should answer the specific council question. Sending unrelated information can create more back-and-forth and may leave the real information gap unresolved. Read each item carefully and separate planning, traffic, access, servicing and construction issues before responding.

Check whether specialist input is needed

Some RFIs need planner, surveyor, engineer, traffic, access, stormwater or construction-compliance input. The issue should be identified before the response is prepared so the right person answers the right part of the council request.

Send CiviEase the full context

Send the RFI, site address, plans, application material, photos, council emails and any deadline. CiviEase can help identify what is missing and what to do next.

Key takeaways

  • Do not guess the answer
  • Check whether specialist input is needed
  • Send CiviEase the full context

Questions about this topic

Does an RFI mean my consent is refused?

No. It means council needs more information before assessment can continue. Approval still depends on the proposal, rules, constraints, information and council assessment.

Can CiviEase help with the RFI?

Yes. CiviEase can help review the council request and identify the practical response pathway.

Abstract consent documents and construction plans on a desk.

Practical guide

Send the site address, plans, council letter, RFI or work details and CiviEase will help identify the next step.

Need help with this?

CiviEase can help with rfi.

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Need help with rfi?

Send us the site address, plans, council letter, RFI or work details and we will help identify the next step.

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