Privacy Policy
How we collect, use and protect your personal information.
Information we collect
When you contact us through our website, we collect your name, phone number, email address, company name (if provided), site address, project details and any other information you choose to share. We collect this information solely to respond to your enquiry and provide our services.
How we use your information
We use your personal information to respond to your enquiry, provide quotes, coordinate services and communicate with you about your project. We do not use your information for marketing purposes unless you have specifically agreed to this.
Sharing your information
We do not sell or share your personal information with third parties except where necessary to provide our services (for example, sharing site details with council when submitting applications on your behalf) or where required by law.
Storing your information
We store your information securely and only for as long as necessary to provide our services and meet our legal obligations. We take reasonable steps to protect your information from unauthorised access or disclosure.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to access and correct the personal information we hold about you. To request access or correction, contact us at information@civiease.co.nz.
Cookies
Our website does not use tracking cookies. We may use essential cookies to ensure the website functions correctly.
Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us at information@civiease.co.nz or call 08000 CIVIL (08000 24845).
Privacy and terms content is general website information and should be reviewed by an appropriate legal professional before launch.
Questions about privacy?
Send us the site address, plans, council letter, RFI or work details and we will help identify the next step.