How to Respond to a Council Further Information Request
A clear response starts with understanding what council is actually asking for.
CiviEase resource
Direct answer
To respond to a council further information request, review each question, identify what information is missing, confirm whether specialist input is needed, gather the relevant documents, and prepare a response that directly answers the request. CiviEase can help coordinate this process for consent, subdivision, traffic, access and construction matters.
Break the request into issues
Avoid over-answering
Know when to coordinate specialists
Key takeaways
- •Break the request into issues
- •Avoid over-answering
- •Know when to coordinate specialists
Questions about this topic
Can I respond myself?
Sometimes, but if the request involves technical planning, traffic, subdivision, servicing, access or construction matters, support may reduce avoidable back-and-forth.
Practical guide
Send the site address, plans, council letter, RFI or work details and CiviEase will help identify the next step.
Related help pages
Need help with rfi?
Send us the site address, plans, council letter, RFI or work details and we will help identify the next step.