Direct answer
CiviEase helps with resource consent RFIs and council further information requests where a consent application is delayed or on hold. We review the council letter, identify the missing information, and help coordinate planning, traffic, access, subdivision, engineering or construction-compliance responses.
Explainer video
Not sure what to send us? Watch this first.
You do not need to know whether you need resource consent support, a traffic assessment, CAR, a vehicle crossing application, a TMP, temporary traffic management, vehicles or equipment before contacting CiviEase. This short video explains what we do, what usually delays projects, and what details to send so we can help identify the next step.
Read video transcript and chapters
- 0:00Why projects get stuck
- 0:25What CiviEase connects
- 0:50Before consent approval
- 1:23After approval
- 1:58Paperwork and follow-through
- 2:25What to send us
- 3:15Project fit and regions
- 3:39Approval disclaimer
- 4:00Next step
Most construction projects do not get stuck because the builder cannot build.
They get stuck because the paperwork, council questions, traffic impacts, road corridor approvals, vehicle crossings, TMPs or temporary traffic management have not been sorted early enough.
CiviEase helps builders, developers, contractors and property owners move from council paperwork to compliant site works.
We help connect the missing pieces between the first project idea, council requirements, traffic planning, road corridor approvals and the actual work happening on site.
Before consent approval, CiviEase can help with resource consent support, Assessment of Environmental Effects information, council RFI responses, traffic assessments, parking and access matters.
If council needs more information, or if your project may affect traffic, parking, access, loading, pedestrians or cyclists, we can help prepare clear and practical support information.
But consent approval is not always the finish line.
For many projects, the next headache begins after approval.
The site may still need a CAR application, vehicle crossing approval, a traffic management plan, temporary traffic management, lane or footpath controls, traffic management vehicles, or equipment hire before work can properly start.
That is where CiviEase is different.
We help with the paperwork before approval and the traffic management follow-through after approval.
From CAR applications and vehicle crossing support to TMPs, temporary traffic management, vehicles and equipment, CiviEase helps you move closer to a site that is ready to work.
You do not need to know the exact service name before contacting us.
Just send what you have.
That could be your site address, plans, drawings, council letter, RFI, photos, work dates, contractor methodology, traffic management needs or equipment requirements.
CiviEase can help identify the next step.
Whether you need fast consent help, an RFI response, a traffic assessment, CAR support, vehicle crossing help, a TMP, temporary traffic management, vehicles, equipment, or you simply do not know what applies yet — CiviEase can help you work out the practical next step.
CiviEase supports projects across Christchurch, Canterbury and Auckland, subject to project fit, location, availability and site requirements.
We do not promise guaranteed council approval, and we do not pretend every project is simple.
Approval depends on the proposal, site constraints, council assessment, district plan rules, road controlling authority requirements and the information available.
Our role is to help you prepare clearer information, identify issues earlier, and reduce avoidable back-and-forth where possible.
Not sure what your project needs?
Send CiviEase your site address, plans, council letter, RFI or work details, and we will help identify the next step.
CiviEase — Paperwork to Pavement. We Make Construction Easier.
What is a council RFI?
A council RFI is a request for more information before the consent authority can keep assessing an application. It may ask for clearer drawings, more AEE detail, traffic information, access details, servicing information, subdivision inputs or specialist comments.
What is an s92 further information request?
A section 92 further information request is a formal Resource Management Act process where council asks for information it considers necessary to assess a resource consent. The application can effectively sit on hold until the response pathway is clear.
Why council may put your consent on hold
Council may pause or slow assessment if the application does not clearly explain the proposal, effects, site constraints, transport impacts, access arrangements, subdivision servicing or how construction-stage requirements will be managed.
What CiviEase can help with
CiviEase can help review the council letter, identify what information appears to be missing, prepare clearer supporting information and coordinate the right planning, traffic, access, subdivision or construction-compliance inputs.
- Resource consent RFI help
- Council RFI response planning
- s92 further information request support
- Traffic, parking, access and vehicle crossing input
- Subdivision and construction-compliance coordination
What to send us
Send the council RFI or s92 letter, site address, plans, application documents, photos, deadlines and any previous council correspondence. You do not need to know the exact service name before contacting CiviEase.
Common RFI topics
Common topics include AEE gaps, unclear project descriptions, traffic assessment questions, parking or access issues, vehicle crossings, servicing, loading, subdivision layout, construction staging, CAR or TMP implications.
Who may need to be involved
Depending on the issue, the response may need input from planners, surveyors, traffic specialists, civil engineers, designers, contractors or temporary traffic management providers. CiviEase helps identify the practical next step without pretending every project is simple.
How the response process works
CiviEase reviews what council is asking, checks what information is already available, identifies likely gaps, helps coordinate inputs, and prepares or supports a clearer response. Approval depends on the proposal, rules, constraints, information and council assessment.
Related support
Questions people ask
What is a council RFI?
A council RFI is a request for further information needed to assess a consent application. It can relate to planning, traffic, access, subdivision, servicing, construction effects or other site-specific matters.
What is an s92 further information request?
An s92 request is a formal further information request under the Resource Management Act. It means council needs more information before it can continue assessing the application.
Does an RFI mean my consent is refused?
No. An RFI does not automatically mean refusal. It means council needs more information. Approval still depends on the proposal, site constraints, rules, available information and council assessment.
What should I send CiviEase?
Send the RFI or council letter, site address, plans, application documents, photos, deadlines and any previous council correspondence.
Can CiviEase coordinate planners, surveyors, engineers or traffic inputs?
CiviEase can help identify when specialist input may be needed and coordinate a clearer response pathway around planning, traffic, access, subdivision or construction-compliance issues.
Can CiviEase help if my resource consent is on hold?
Yes. Send the council letter and application details so CiviEase can help identify what appears to be holding the consent up and what information may be needed next.